Hello,
It's unpleasant to see a customer whom never contacted us to address an issue before leaving a one star review.
In fact, we've shipped out your order on Dec. 10 according to your request by USPS First Class Package with tracking #92001901755477000437896264. And the mail man picked up your package along with others that afternoon, which we have internal records of it. We just learned today that you haven't received your package and we don't know what happened. Please be assured that we will follow up with our local Post office to locate it. Thanks.